Terms and Conditions

Suburban Electric Online Sales Return Policy

• All returns must have prior authorization.

• No returns on wire cuts or non-stock items.

• No cash refund will be given for material returned.

• Returns will be charged a minimum 25% restocking fee.

• All returns must be undamaged in manufacturer’s original carton.

• Inspect your order as soon as it arrives. If your order arrives damaged or defective, you must report this within 10 business days of the delivery date. We will either replace the broken parts or ship a new unit.